FAQ

Information
 

Due to the spread of the novel Coronavirus, the staff of the Japan National Tourism Organization are working from home.
We apologize for the inconvenience, but it may take more time than usual to reply to your inquiries.
Please call the Japan Visitor Hotline 050-3816-2787 (From overseas + 81-50-3816-2787 * International call charges to Japan will apply) for urgent cases.
Please visit the Japan National Tourism Organization website (https://www.japan.travel/en/coronavirus/)
or the Chatbot (https://webchat.bebot.io/JapanNationalTourismOrganization) for inquiries about the novel coronavirus.